Our Services

At True North, we help organizations prevent harm, respond with clarity, and build cultures of accountability.

We provide independent, cost-effective, and field-ready integrity solutions for nonprofits, development institutions, governments, and the private sector. Whether you need clear and practical policies, targeted training, independent investigations, or compliance reviews, we deliver results that are practical, defensible, and tailored to your context.

Our work is grounded in discretion, professionalism, and cultural awareness, with a focus on outcomes that reduce risk, strengthen governance, and protect people.

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Prevention starts with strong foundations

We help organizations design and implement values-driven policies and compliance frameworks that promote ethical behavior and operational integrity.

From Codes of Conduct and Whistleblower Procedures to Safeguarding, Conflict of Interest, and HR frameworks, our policies are practical, enforceable, and aligned with global best practices.

We also conduct compliance and risk audits to identify gaps, assess control effectiveness, and strengthen internal accountability systems.

Policy Development & Compliance Framework

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Empower your team with knowledge and confidence

We deliver engaging, scenario-based training programs that equip staff, managers, and boards to prevent misconduct, identify risks, and respond effectively to concerns.

Our workshops cover a range of areas, from investigations and safeguarding to ethical leadership, compliance, and workplace culture.

All sessions are customized to your context, and can be delivered virtually or in person anywhere in the world.

Training & Capacity Building

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When something goes wrong, we help get it right

We conduct independent, confidential, and trauma-informed investigations into allegations of misconduct, harassment, safeguarding breaches, and financial irregularities. Our approach ensures fairness, discretion, and objectivity at every stage.

We also provide safeguarding case management, survivor-centered advisory support, and reviews of internal reporting mechanisms to help organizations strengthen their prevention and response systems.

Investigations

Due Diligence & Third-Party Risk Management

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Helping organizations and governments translate integrity into action

We work with boards, executive teams, and public institutions to improve how investigations, oversight, and decision-making are managed. Whether addressing an investigations backlog, responding to workplace misconduct and harassment, or strengthening internal accountability systems, we provide practical, actionable guidance tailored to your realities.

We focus on clarity, accountability, and realistic implementation, helping organizations and governments build transparent, resilient systems that can prevent, detect, and respond to misconduct effectively.

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Building trust across your partnerships

We help organizations assess, monitor, and strengthen the integrity of their partners, vendors, and subcontractors through targeted due diligence, compliance vetting, and capacity-building support. Our team conducts background screenings, sanctions and conflict-of-interest reviews, and beneficial ownership analyses to identify and mitigate third-party risks before they impact your organization.

We also support clients in conducting subcontractor compliance audits and integrity assessments, developing tailored third-party ethics and compliance toolkits, and delivering training and onboarding for partners and local implementers.

Beyond identifying risks, we help clients build systems, tools, and training programs that elevate their partners’ capacity, ensuring that even small or emerging organizations can operate to international standards of ethics, transparency, and accountability.

Governance, Oversight & Institutional Strengthening

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Digital Systems & Information Governance

Turning integrity systems into practice

We help organizations design and implement digital systems that make compliance and case management simple, secure, and effective.

Our team builds and customizes cloud-based investigation, compliance, and safeguarding tools to strengthen data security, reporting, and workflow visibility. We can match the capabilities of enterprise systems like ServiceNow and EthicsPoint, or develop lean, cost-effective solutions using SharePoint, Microsoft Forms, and Power BI. Each solution is tailored to your organization’s needs, integrating smoothly across HR, compliance, and program functions to ensure information flows securely and efficiently.

Whether creating new systems or improving existing ones, we help clients turn their compliance and safeguarding goals into practical, technology-driven tools that make integrity part of daily operations.